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CONTACT US BY EMAIL:
Sales: sales1@bcstech.com Technical Support: support@bcstech.com Return Authorizations: rma@bcstech.com Calvin Bradshaw: cbradshaw@bcstech.com Webmaster: webmaster@bcstech.com |
CONTACT BCS BY PHONE OR FAX:
Telephone: (770) 596-6581 Fax: (678) 450-6965 Hours of Business Monday - Friday 8AM to 5PM EST |
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FREQUENTLY ASKED QUESTIONS |
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- Q. Can BCS provide replacement parts for my Electrospace
Systems(ESI) antenna control system?
- A. Yes, in
most cases. BCS can provide repair,
replacement, upgrade, and spares for the 93C-23 and 83MC-4/5/6 series
antenna control system components.
Please contact BCS by phone or email with your specific requirements.
- Q. Does BCS support control system brands other
than BCS or ESI?
- Yes. BCS
is equipped and experienced with most other leading brands of antenna control
system equipment by manufactures such as Vertex/RSI, Scientific Atlanta,
Andrew Corp., and RCI just to name a few. Please contact BCS by phone or email
with your specific requirements.
- Q. Why does the ACU angular position display
jump "out of sequence" when driving the antenna from one
pointing position to another?
- A. Either the
position encoder/s are wired incorrectly, or the
- Q. Why does the ACU seem to "lock up",
or quit reporting?
- A. The most
likely cause is incorrect data is being sent to the ACU through the
M&C port. Additionally, M&C port polling should not occur more
frequently than once per second to guarantee reliable ACU operation.